Terms and Conditions

General:

Thank you for choosing to book with us. We look forward to welcoming you to Sundial Guest House. When you make this booking you are entering a legal contract with us. Please read our terms and conditions of booking below.

Prices:

The price includes accommodation plus breakfast. All extras such as packed lunches, pick up from the Dales way or Westmorland Way will incur an additional charge this will be agreed beforehand.

We accept the following methods of Payment: cash, cheque with bankers card and most credit/debit cards. A deposit of £20 is required to secure a booking. A debit/ credit card may also be used to secure the booking. A £1.50 additional charge will apply to Credit card Transactions.

The remaining balance needs to be paid in full before your departure.

Pets:

Unfortunately, we are unable to accept pets.

Cancellation:

A reservation forms a legal contract for the total cost of the booking. In the event of a cancellation of less than two days before arrival, the total cost of the stay will become payable, less monies recouped through re-letting. Non Arrival Constitutes as a cancellation. If you need to cancel please contact us immediately. You may wish to take out cancellation insurance which can be obtained through any good broker.

Non-Availability:

We would only cancel your booking if your accommodation were unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this were not possible or unacceptable to you then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival:

Unless otherwise arranged check-in is after 4pm (but before 11pm) on the day of arrival.

Departure:

Checkout is before 10 am on the day of departure. We are able to store luggage for you to collect later that day.

Damages and Breakages:

Please take care with our possessions. You are responsible and liable for any breakages or Damage, which you cause to the Accommodation. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may charge for repairing or making good if the breakage or damage is significant. If we are unable to let your room we will also make additional charges.

Liability:

We do not accept liability for any damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves.

House Rules:

For the benefit and comfort of all our guests, we do not allow smoking in any area of the house. If you smoke in the house, you will be asked to leave, and the balance of your stay will become payable plus any additional costs of cleaning or ventilating prior to re-letting the room. If you are returning to your room late at night, please have consideration for other guests and do so quietly.

Data-Protection:

Any data gathered during the course of the booking may be held on computer or paper records. We never pass on your details to any third parties except were legally required to do so.